Shipping information

We use Fastway Couriers for delivery within New Zealand. Orders are picked up daily during the week (no pickups during the weekend, unfortunately). Fastway aim for a same day delivery within the Wellington region if the order is processed before 8am, and overnight delivery for the rest of the country depending on pick-up time (this may be slightly longer between islands).

We cannot ship to PO boxes or private bags as the courier does not deliver to them.

Please note that customers outside New Zealand may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements.

Shipping costs are added to your order during the checkout process. Unfortunately, it is not possible to display shipping information on the cart page. Shipping costs are added after the point where you enter your shipping details during the payment process and can come as a bit of a surprise to people. The reason for why it happens this way is that shipping information is required before a shipping rate is given, and this information needs to be referenced before it can be displayed.

A way to avoid any surprise in shipping costs is to create an account before adding anything to your cart. Creating an account requires you to enter your shipping details, and therefore allows for shipping costs to be displayed earlier during the checkout process.

So as there are no surprises, shipping costs are displayed below.

Country  Cost ($NZD)
New Zealand
   Fastway Couriers $4.40
   Fastway Couriers (Rural) $8.25
   International Air $8.75
Rest of World
   International Air $15.60